SanMar outage in product results

Incident Report for Printavo

Resolved

This incident has been resolved.
Posted Oct 20, 2026 - 16:40 CDT

Monitoring

We're seeing intermittent delays loading product prices from one of our catalog suppliers on quotes and invoices. Prices may be slow to load or fail to load, and retrying usually works. We're monitoring the issue and will post an update when it's resolved.
Posted Oct 20, 2026 - 14:28 CDT

Investigating

We are currently investigating an issue in which SanMar products are not being returned in product search results, and for ones that are, are returning an incorrect $0 price.
Posted Oct 20, 2026 - 14:20 CDT
This incident affected: Product Catalog.