We have not received any additional reports of slowness or timeout errors since 12:30pm CST. This incident has been marked as resolved. If you are experiencing any further issues, please let us know at support@printavo.com.
An in-depth post-mortem will be provided as soon as possible in order to address this incident and the previous incidents we've experienced over the last few weeks.
Posted May 15, 2023 - 12:45 CDT
Monitoring
The engineering team has addressed the issue and the slowness/timeout errors have subsided. We are actively monitoring for any more issues.
We are looking to provide an in-depth post-mortem in the next couple of days to address this, and previous outages/slowness that have occurred.
The Printavo Team and I sincerely apologize for any issues you have experienced around this and previous incidents.
Alex Worrall & The Printavo Team
Posted May 15, 2023 - 12:30 CDT
Investigating
The Printavo website is currently experiencing slow load times and occasional timeouts.
We sincerely apologize for the inconvenience and are looking into this issue.